Financing / Payments

SYKERUNS supports secure online payments through trusted third-party payment providers. Customers can complete purchases using the payment methods available at checkout.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • PayPal
  • Major credit cards (Visa, Mastercard, American Express)
  • Major debit cards
  • Klarna payment options for eligible purchases, when available at checkout
  • Other payment options shown at checkout if available in your region

Available payment methods may vary depending on your location, order amount, and payment provider.

2. Pay with Klarna

Klarna offers payment options for eligible purchases at checkout. Availability depends on your location, order amount, and Klarna's eligibility assessment. Not all customers or orders will qualify.

How to use Klarna

  1. Add your items to the cart and proceed to checkout.
  2. Select Klarna if it is displayed among the available payment methods.
  3. Follow the prompts to view the payment options offered for your purchase.
  4. Review the payment schedule and all applicable terms before accepting a plan and completing your order.

Payment plans, interest, and fees

Payment amounts, the number of installments, any required down payment, interest rate (APR), applicable fees, and total amount payable depend on the plan offered to you. Interest may apply. Review these details in the Klarna payment flow before accepting a plan.

Eligibility and approval

Approval is determined by Klarna for each purchase and is not guaranteed by SYKERUNS. Previous approval does not guarantee approval for a new purchase.

Payment estimates

Any installment amounts displayed before checkout are estimates, not a credit offer or approval. Your final payment terms are those presented by Klarna before you accept the plan.

If Klarna is unavailable

If Klarna is not displayed or your purchase is not approved, follow any instructions shown in the payment flow or choose another available payment method. SYKERUNS cannot change Klarna's approval decision.

For more information, visit Klarna's U.S. payment options. The options offered for your SYKERUNS purchase may differ from those described on Klarna's general website.

3. Currency

All prices on sykerunsport.com are listed in USD unless otherwise stated.

4. Payment Timing

For payments made in full, payment is collected at checkout when an order is placed.

If you select an installment or deferred-payment option, your payment dates and amounts follow the schedule provided by your payment provider. An initial payment may be required at checkout.

For pre-order items paid in full, payment may also be collected at checkout to reserve inventory. If an installment or deferred-payment option is available and selected, follow the payment schedule provided by your payment provider.

5. Payment Security

All payments are processed securely through third-party payment providers.

SYKERUNS does not store full credit card information or sensitive payment data.

All transactions are encrypted to help ensure secure processing.

6. Payment Issues

If your payment is not successful, it may be due to your bank or payment provider's security checks.

We recommend the following steps:

  • Confirm your billing information is correct
  • Follow any instructions displayed by your payment provider
  • Try a different available payment method
  • Use PayPal if available
  • Contact your bank or payment provider for assistance

For Klarna eligibility or approval issues, follow the instructions shown by Klarna. SYKERUNS cannot guarantee approval or override Klarna's decision.

7. Order Verification

Some orders may require additional verification before processing for security reasons.

If verification is needed, our support team may contact you via email.

Orders that cannot be verified may be delayed or cancelled for security protection.

8. Billing Information

Please ensure your billing name, address, phone number, and email match your payment details.

Incorrect billing information may result in payment failure or processing delays.

9. Pending or Duplicate Charges

In some cases, failed transactions may appear as temporary pending charges on your account.

These pending authorizations are typically released automatically by your bank or payment provider.

If you believe you were charged incorrectly or notice a duplicate charge, please contact our support team at support@sykerunsport.com before attempting another payment.

When contacting us, please include your order number if available, the payment method used, the transaction date, and a screenshot or record of the pending or duplicate charge.

Our support team will respond within 1–2 business days. If further review is required, we may need 3–5 business days to check the payment status with the payment provider.

10. Payment and Order Confirmation

Once your order has been successfully placed and your payment or payment plan has been confirmed, you will receive an order confirmation email.

If you use Klarna, your order confirmation does not mean all installments have been paid. Your payment schedule and any remaining balance are managed through Klarna.

If you do not receive an order confirmation email, please check your spam folder or contact support.

11. Contact

Email: support@sykerunsport.com

Phone: +1 626-492-3482

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM PST

General support response time: 1–2 business days.