Financing / Payments
SYKERUNS supports secure online payments through trusted third-party payment providers. Customers can complete purchases using the payment methods available at checkout.
1. Accepted Payment Methods
We currently accept the following payment methods:
- PayPal
- Major credit cards (Visa, Mastercard, American Express)
- Major debit cards
- Other payment options shown at checkout if available in your region
Available payment methods may vary depending on your location and payment provider.
2. Currency
All prices on sykerunsport.com are listed in USD unless otherwise stated.
3. Payment Timing
Payment is collected at the time of checkout when an order is placed.
For pre-order items, payment may also be collected at checkout to reserve inventory.
4. Payment Security
All payments are processed securely through third-party payment providers.
SYKERUNS does not store full credit card information or sensitive payment data.
All transactions are encrypted to help ensure secure processing.
5. Payment Issues
If your payment is not successful, it may be due to your bank or payment provider’s security checks.
We recommend the following steps:
- Try a different payment method
- Use PayPal if available
- Confirm your billing information is correct
- Contact your bank or payment provider for authorization
6. Order Verification
Some orders may require additional verification before processing for security reasons.
If verification is needed, our support team may contact you via email.
Orders that cannot be verified may be delayed or cancelled for security protection.
7. Billing Information
Please ensure your billing name, address, phone number, and email match your payment details.
Incorrect billing information may result in payment failure or processing delays.
8. Pending or Duplicate Charges
In some cases, failed transactions may appear as temporary pending charges on your account.
These pending authorizations are typically released automatically by your bank or payment provider.
If you believe you were charged incorrectly or notice a duplicate charge, please contact our support team at support@sykerunsport.com before attempting another payment.
When contacting us, please include your order number if available, the payment method used, the transaction date, and a screenshot or record of the pending or duplicate charge.
Our support team will respond within 1–2 business days. If further review is required, we may need 3–5 business days to check the payment status with the payment provider.
9. Payment Confirmation
Once your payment is successfully completed, you will receive an order confirmation email.
If you do not receive it, please check your spam folder or contact support.
10. Contact
Email: support@sykerunsport.com
Phone: +1 626-492-3482
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM PST
General support response time: 1–2 business days.